SAP CRM

CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE FROM SAP

BALANCING TODAY’S NEEDS WITH FUTURE IMPERATIVES

More than ever, in today’s challenging business environment, best-run companies are staying focused on their most valuable assets – their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction – whether it’s sales, service, or marketing.

Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term imperatives – to reduce cost and increase your decision-making ability – but can also help your company achieve differentiated capabilities in order to compete effectively over the long term

SAP has helped best-run companies in more than26 industries to achieve excellence in all aspects of customer relationship management.

CRM Consists of 7 major modules: